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MXDJ TOP LINKS YOU MUST CLICK ON ! ColdFusion Introducing the Macromedia Knowledge Base
An exciting new development
By: Debbie Dickerson
Jan. 21, 2005 12:00 AM
"I've been looking for that!" "How did it know what I was looking for?" If you've made any of these comments recently, then you've probably been using the Knowledge Base, a self-service guided search tool that allows you to access precise technical information on Macromedia products. The Knowledge Base has an intuitive guided search tool that allows you to fine-tune your queries based on established categories and "best bet" choices. This tool is free for all macromedia.com visitors. Guided Search
In an environment where acronyms rule, everyone has their own way of referring to something. In the past, this would have been a problem. Now, with an extensive dictionary of technical terms available, it's no longer an issue. The Knowledge Base is aware of the variations of those technical terms and will find the content you're searching for. Each search a customer performs automatically provides structured feedback on the technical quality of the Knowledge Base to Macromedia, which allows us to continually add new technical information to make the Knowledge Base more effective. Yes, You Can Teach an Old Dog New Tricks If you've used the new Knowledge Base, we'd love to hear your feedback (www.macromedia.com/bin/kb_feedback.cgi). If you haven't, we've provided a FAQ (www.macromedia.com/support/knowledgebase) with additional information and a short demonstration of how to use the guided search, as well as general search tips (www.macromedia.com/support/knowledgebase/searchtips). YOUR FEEDBACK
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