|By Business Wire||
|August 22, 2014 02:30 PM EDT||
Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that Safelite AutoGlass®, the leading company for auto glass repair and replacement in the U.S., is leveraging the UltiPro solution to support ongoing expansion, provide quick access to its widely dispersed, mobile workforce, and deliver strategic business intelligence to HR and financial teams.
Founded in 1947, Safelite AutoGlass has grown from a single store in Wichita, Kansas to the largest vehicle glass specialist in the U.S., with more than 10,000 employees serving over 4 million customers per year. Previously, the company had been using a payroll service bureau to handle its HR operations. With its rapid, continual growth, Safelite needed to make the switch to a sophisticated, flexible HCM solution that provides instant, mobile capabilities for its thousands of employees as well as real-time reporting and analytics for strategic gains.
“Since we first deployed UltiPro in 2009, we have doubled our employee base, and one of our company business strategies is to double our business again within the next five years. With UltiPro’s configurability, we are confident that we can support our business as it moves to the next level. We have the right technology, tools, and resources in place,” said Ben DeMartini, HRIS manager at Safelite AutoGlass.
According to DeMartini, one of the greatest benefits to the growing business has been increased productivity for Safelite’s HR team, which can focus more on achieving strategic goals and supporting its workforce rather than spending time on managing paper processes.
“Our company is very focused on developing talent and leadership, and Ultimate’s technology enables us to put more focus on the true ‘people’ aspect of what we do. One of the biggest wins for us is the total elimination of paper usage; and with such a large workforce across the U.S., this translates into tremendous reduction in expense for our business as well as time and effort for our HR teams,” said DeMartini. “The efficiency and time savings have been incredibly beneficial to our HR department and our company — and having UltiPro has been a very positive experience for our associates as well.”
Even with such a large workforce widely-dispersed throughout the U.S., Safelite is also able to function more strategically because it has the tools to accelerate communications and provide employees with instant, 24-7 access to information. UltiPro is connecting its large population of employees by serving as the primary hub to communicate workforce information, and employees are using the easy-to-use technology to access pay history, update benefits choices, review job details, read company news, find relevant employee forms and documents, and more — immediately available from any location, any device, and at any time.
“The majority of our associates are on the road all day, every day, and it used to be a real challenge for us to communicate with them. UltiPro Mobile is available on the same device as their work orders, which gives them immediate access to self-service capabilities as well as their personal information. It’s very convenient and valuable to them. Instead of having to spend any extra time or effort by going into a base of operations or centralized location, UltiPro Mobile enables our associates to be focused on providing the best services to our customers,” said DeMartini. “And our managers, whether in the field or in an office, can complete tasks from their inbox, review resumes, evaluate performance, and monitor important metrics.”
In addition to enjoying immediate access and business efficiency, Safelite also considers UltiPro Business Intelligence as an additional advantage in creating company-wide benefits.
“We use UltiPro for a range of strategic analytics for both the HR and financial teams, such as monitoring turnover, completing cost analyses or benefits analyses, identifying workforce trends, and more. All of the HR metrics that our company needs are available with one click,” said DeMartini. “With UltiPro’s rich capabilities for reporting and business intelligence, we feel like we are way ahead in knowing what will influence our business, which is a huge advantage because we are continually making business adjustments to support our expansion.”
Safelite also rates Ultimate’s customer service as an essential component to its successful people management. “We are a service-based company, and it’s very important that we partner with other companies like ours that are focused on delivering premium customer service. It’s been extremely beneficial to have quick, direct access to our customer success manager at Ultimate. We have frequent communication with her, and it helps that she is very familiar with our unique business, especially when new issues or trends may surface that impact our company.”
“Having person-centric technology immediately available to employees, managers, and executives is an absolute must for businesses of all sizes and in all industries — especially ones like Safelite that have an expanding workforce comprised of employees in thousands of locations,” said Greg Swick, chief sales officer at Ultimate Software. “UltiPro is technology that people want to use, and as a result, our customers are seeing high levels of adoption and productivity among their workforce. We’re thrilled that Safelite AutoGlass is using UltiPro to connect its people, rely on strategic business intelligence, and support its overall business.”
About Ultimate Software
Ultimate Software is a leading cloud provider of people management solutions, with more than 17 million people records in the cloud. Built on the belief that people are the most important ingredient of any business, Ultimate’s award-winning UltiPro delivers HR, payroll, talent, compensation, and time and labor management solutions that seamlessly connect people with the information and resources they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and has more than 2,000 professionals focused on developing the highest quality solutions and services. In 2014, Ultimate was ranked #20 on FORTUNE’s list of the 100 Best Companies to Work For; ranked #8 on Forbes magazine’s list of the 100 Most Innovative Growth Companies; and recognized as a ‘Leader’ in Nucleus Research’s HCM Technology Value Matrix. Ultimate has 2,700 customers with employees in 150 countries, including Adobe Systems Incorporated, Bloomin’ Brands, Culligan International, Major League Baseball, Pep Boys, Texas Rangers Baseball, and Texas Roadhouse. More information on Ultimate’s products and services for people management can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
Jul. 24, 2016 07:45 PM EDT Reads: 1,840
"My role is working with customers, helping them go through this digital transformation. I spend a lot of time talking to banks, big industries, manufacturers working through how they are integrating and transforming their IT platforms and moving them forward," explained William Morrish, General Manager Product Sales at Interoute, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 24, 2016 07:30 PM EDT Reads: 2,043
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Jul. 24, 2016 07:30 PM EDT Reads: 1,682
With 15% of enterprises adopting a hybrid IT strategy, you need to set a plan to integrate hybrid cloud throughout your infrastructure. In his session at 18th Cloud Expo, Steven Dreher, Director of Solutions Architecture at Green House Data, discussed how to plan for shifting resource requirements, overcome challenges, and implement hybrid IT alongside your existing data center assets. Highlights included anticipating workload, cost and resource calculations, integrating services on both sides...
Jul. 24, 2016 07:00 PM EDT Reads: 1,922
"We are a well-established player in the application life cycle management market and we also have a very strong version control product," stated Flint Brenton, CEO of CollabNet,, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 24, 2016 06:45 PM EDT Reads: 1,749
Unless your company can spend a lot of money on new technology, re-engineering your environment and hiring a comprehensive cybersecurity team, you will most likely move to the cloud or seek external service partnerships. In his session at 18th Cloud Expo, Darren Guccione, CEO of Keeper Security, revealed what you need to know when it comes to encryption in the cloud.
Jul. 24, 2016 05:00 PM EDT Reads: 2,345
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
Jul. 24, 2016 05:00 PM EDT Reads: 2,016
What are the successful IoT innovations from emerging markets? What are the unique challenges and opportunities from these markets? How did the constraints in connectivity among others lead to groundbreaking insights? In her session at @ThingsExpo, Carmen Feliciano, a Principal at AMDG, will answer all these questions and share how you can apply IoT best practices and frameworks from the emerging markets to your own business.
Jul. 24, 2016 04:15 PM EDT Reads: 1,540
Ask someone to architect an Internet of Things (IoT) solution and you are guaranteed to see a reference to the cloud. This would lead you to believe that IoT requires the cloud to exist. However, there are many IoT use cases where the cloud is not feasible or desirable. In his session at @ThingsExpo, Dave McCarthy, Director of Products at Bsquare Corporation, will discuss the strategies that exist to extend intelligence directly to IoT devices and sensors, freeing them from the constraints of ...
Jul. 24, 2016 03:45 PM EDT Reads: 1,721
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Jul. 24, 2016 03:30 PM EDT Reads: 890
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Jul. 24, 2016 03:15 PM EDT Reads: 1,667
Traditional IT, great for stable systems of record, is struggling to cope with newer, agile systems of engagement requirements coming straight from the business. In his session at 18th Cloud Expo, William Morrish, General Manager of Product Sales at Interoute, outlined ways of exploiting new architectures to enable both systems and building them to support your existing platforms, with an eye for the future. Technologies such as Docker and the hyper-convergence of computing, networking and sto...
Jul. 24, 2016 03:00 PM EDT Reads: 1,005
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
Jul. 24, 2016 02:30 PM EDT Reads: 760
With an estimated 50 billion devices connected to the Internet by 2020, several industries will begin to expand their capabilities for retaining end point data at the edge to better utilize the range of data types and sheer volume of M2M data generated by the Internet of Things. In his session at @ThingsExpo, Don DeLoach, CEO and President of Infobright, discussed the infrastructures businesses will need to implement to handle this explosion of data by providing specific use cases for filterin...
Jul. 24, 2016 02:00 PM EDT Reads: 1,187
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
Jul. 24, 2016 01:30 PM EDT Reads: 809
Early adopters of IoT viewed it mainly as a different term for machine-to-machine connectivity or M2M. This is understandable since a prerequisite for any IoT solution is the ability to collect and aggregate device data, which is most often presented in a dashboard. The problem is that viewing data in a dashboard requires a human to interpret the results and take manual action, which doesn’t scale to the needs of IoT.
Jul. 24, 2016 12:00 PM EDT Reads: 1,878
Internet of @ThingsExpo has announced today that Chris Matthieu has been named tech chair of Internet of @ThingsExpo 2016 Silicon Valley. The 6thInternet of @ThingsExpo will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Jul. 24, 2016 12:00 PM EDT Reads: 1,889
What does it look like when you have access to cloud infrastructure and platform under the same roof? Let’s talk about the different layers of Technology as a Service: who cares, what runs where, and how does it all fit together. In his session at 18th Cloud Expo, Phil Jackson, Lead Technology Evangelist at SoftLayer, an IBM company, spoke about the picture being painted by IBM Cloud and how the tools being crafted can help fill the gaps in your IT infrastructure.
Jul. 24, 2016 11:00 AM EDT Reads: 2,025
SYS-CON Events announced today the Enterprise IoT Bootcamp, being held November 1-2, 2016, in conjunction with 19th Cloud Expo | @ThingsExpo at the Santa Clara Convention Center in Santa Clara, CA. Combined with real-world scenarios and use cases, the Enterprise IoT Bootcamp is not just based on presentations but with hands-on demos and detailed walkthroughs. We will introduce you to a variety of real world use cases prototyped using Arduino, Raspberry Pi, BeagleBone, Spark, and Intel Edison. Y...
Jul. 24, 2016 11:00 AM EDT Reads: 1,312
Much of IT terminology is often misused and misapplied. Modernization and transformation are two such terms. They are often used interchangeably even though they mean different things and have very different connotations. Indeed, it is somewhat safe to assume that in IT any transformative effort is likely to also have a modernizing effect, and thus, we can see these as levels of improvement efforts. However, many businesses are being led to believe if they don’t transform now they risk becoming ...
Jul. 24, 2016 11:00 AM EDT Reads: 1,112