Click here to close now.


Adobe Flex Authors: Matthew Lobas, Newswire, Shelly Palmer, Kevin Benedict

Blog Feed Post

Centrix Software application analytics project reduces Windows XP migration mountain at Glasgow City Council

- Company rationalises apps from 6,700 to under 1,000 across 15,000 machines

Centrix Software's WorkSpace iQ, one of the company's innovative workspace management solutions, has given ACCESS LLP (the joint venture between Scotland's largest local authority, Glasgow City Council and Serco) the detailed application usage analytics needed to deliver an accurate price and project timeline for Glasgow City Council's 11,500 end-point Windows XP migration project.

Over years the council's environment had become increasingly complex and distributed with no real view of the breadth and depth of the application estate. This made it difficult to plan the move from Windows XP and Office 2003 to Windows 7 and Office 2010. With application packaging being one of the most time consuming and expensive parts of a Windows migration project, the ACCESS team needed to rationalise the list of applications and accurately identify which apps were really being used and needed to be migrated.

Centrix Software was recommended by ComputaCenter, ACCESS's partner, as the best solution to provide the real-time usage analytics data required for this task.

A user-based manual audit, undertaken before the Centrix solution was selected in late 2012, had identified 2,000 discrete applications in use. Within a few weeks of WorkSpace iQ being installed, the software identified 6,700 different apps being used including 83 versions of Adobe Reader and 40 paid for Adobe applications - a huge opportunity for consolidation, rationalisation and cost saving. WorkSpace iQ also enabled the project team to highlight several Line of Business apps with potential Windows 7 compatibility issues which had not been identified in the initial audit but that needed to be treated as high priority.

Having access to detailed app usage analysis has helped the project team to validate the requirements of each council department and every end-user, a task that had not previously been possible. The team now expects to be able to submit the full migration proposal to the council for approval in November 2013 leaving enough time to prioritise and migrate the most critical apps by the 8th April 2014 migration deadline.

"The application usage data acquired through WorkSpace iQ has helped tremendously with our Windows migration project. Initially we thought we had around 2,000 applications in use at Glasgow City Council but the information that Centrix Software provided shows that, in reality, we had closer to 7,000. Analysing usage and taking this data to each council department has enabled us to cut the Windows XP app packaging requirement to just fewer than 1,000. The usage information has been vital and has saved us an enormous amount of time getting us to a point we would never have got to without the tool," said Faye Shaw, Commercial Director at ACCESS.

"As well as finding multiple copies of apps from suppliers such as Adobe that we could rationalise, we were surprised to find quite a few apps that had not been identified for migration because the users had only told us about the 5 or 6 apps they used every day," adds Shaw. For example we identified a shift management system that was used on only 48 machines but was vital for scheduling a number of key council shift workers, it transpires that this is a Microsoft Access database which may provide additional migration challenges. As an added benefit, we have been able to enhance the policing and compliance of the council's IT estate by ensuring that all software used is correctly licensed and managed."

"When running a large migration project, it's easy to look across an estate and tick all the big boxes by focusing on the major applications" continued Shaw. "But there are lots of business processes and specialised apps that only a few people know about that users take for granted and this is where the real risk lies. Without the Centrix Software solution and access to their hugely experienced data analysis and manipulation team, reaching the deadline would have been very challenging."

Lisa Hammond, CEO at Centrix Software said: "By working closely together with the ACCESS team and enabling them to understand, interpret and prioritise Glasgow City Council's application usage data, we could help them to overcome and reduce the size of the perceived migration mountain. It's wonderful to see complex migration projects solved by having access to accurate and real-time app usage data."

As the project is currently at its mid-way point, exact savings are not yet known, but Shaw anticipates "significant savings" as well as a continued commitment to Centrix Software, following completion of the main Windows migration project in April 2014.

"Centrix has delivered a great amount of estate management data which we have not yet utilised and it's this element that we see helping us with our plans to move towards virtualisation - for example enabling us to identify which users would be best served by a virtualised desktop and which need to have directly installed applications. We also believe the data that WorkSpace iQ can provide will help us to manage the peaks and troughs of end-user login and password re-set requests, as well as providing some valuable data sets that will help drive further efficiencies," concludes Shaw

Notes to Editors:

ACCESS is a joint venture between Scotland's largest local authority, Glasgow City Council, and Serco bringing together best practice in public/private partnership.

About Centrix Software
Headquartered in Newbury, UK, with the US corporate office in New York, Centrix Software provides award-winning Workspace Management solutions, that optimise the way IT infrastructures deliver applications and content provisioned from physical, virtual, web or hosted platforms. Centrix Software helps its customers to be more agile and efficient in how they deliver client-side technology services, providing a single view of software, application and device usage, and taking back control of IT in the age of BYOD and cloud environments. It does this through firstly providing in depth, powerful application usage intelligence and analytics allowing for software rationalisation and dramatically reducing corporate migration costs and secondly a completely customisable end-user workspace portal that enables a single and secure point of access to all corporate applications regardless of device.

Founded as a consultancy in 1997, Centrix Software's solutions have helped leading organisations in banking and securities, insurance, telecommunications, retail, manufacturing, pharmaceutical, energy and utilities, and the public sector.

For more information please visit

For the latest information on Centrix Software

PR Contact:
Rebecca Hougham, Senior Account Executive, The CommsCo: [email protected], 01962 677 002 or 07807 034 388

Marina Stedman, Marketing Director, Centrix Software, [email protected] 01635 239800

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
In his session at @ThingsExpo, Tony Shan, Chief Architect at CTS, will explore the synergy of Big Data and IoT. First he will take a closer look at the Internet of Things and Big Data individually, in terms of what, which, why, where, when, who, how and how much. Then he will explore the relationship between IoT and Big Data. Specifically, he will drill down to how the 4Vs aspects intersect with IoT: Volume, Variety, Velocity and Value. In turn, Tony will analyze how the key components of IoT influence Big Data: Device, Connectivity, Context, and Intelligence. He will dive deep to the matrix...
Scott Guthrie's keynote presentation "Journey to the intelligent cloud" is a must view video. This is from AzureCon 2015, September 29, 2015 I have reproduced some screen shots in case you are unable to view this long video for one reason or another. One of the highlights is 3 datacenters coming on line in India.
The broad selection of hardware, the rapid evolution of operating systems and the time-to-market for mobile apps has been so rapid that new challenges for developers and engineers arise every day. Security, testing, hosting, and other metrics have to be considered through the process. In his session at Big Data Expo, Walter Maguire, Chief Field Technologist, HP Big Data Group, at Hewlett-Packard, will discuss the challenges faced by developers and a composite Big Data applications builder, focusing on how to help solve the problems that developers are continuously battling.
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT’s direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Building actually breathes - immediately flagging overheating in a closet or over cooling in unoccupied ho...
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
The enterprise is being consumerized, and the consumer is being enterprised. Moore's Law does not matter anymore, the future belongs to business virtualization powered by invisible service architecture, powered by hyperscale and hyperconvergence, and facilitated by vertical streaming and horizontal scaling and consolidation. Both buyers and sellers want instant results, and from paperwork to paperless to mindless is the ultimate goal for any seamless transaction. The sweetest sweet spot in innovation is automation. The most painful pain point for any business is the mismatch between supplies a...
Mobile messaging has been a popular communication channel for more than 20 years. Finnish engineer Matti Makkonen invented the idea for SMS (Short Message Service) in 1984, making his vision a reality on December 3, 1992 by sending the first message ("Happy Christmas") from a PC to a cell phone. Since then, the technology has evolved immensely, from both a technology standpoint, and in our everyday uses for it. Originally used for person-to-person (P2P) communication, i.e., Sally sends a text message to Betty – mobile messaging now offers tremendous value to businesses for customer and empl...
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the cloud and the best price/performance value available. ProfitBricks was named one of the coolest Clo...
“The Internet of Things transforms the way organizations leverage machine data and gain insights from it,” noted Splunk’s CTO Snehal Antani, as Splunk announced accelerated momentum in Industrial Data and the IoT. The trend is driven by Splunk’s continued investment in its products and partner ecosystem as well as the creativity of customers and the flexibility to deploy Splunk IoT solutions as software, cloud services or in a hybrid environment. Customers are using Splunk® solutions to collect and correlate data from control systems, sensors, mobile devices and IT systems for a variety of Ind...
Organizations already struggle with the simple collection of data resulting from the proliferation of IoT, lacking the right infrastructure to manage it. They can't only rely on the cloud to collect and utilize this data because many applications still require dedicated infrastructure for security, redundancy, performance, etc. In his session at 17th Cloud Expo, Emil Sayegh, CEO of Codero Hosting, will discuss how in order to resolve the inherent issues, companies need to combine dedicated and cloud solutions through hybrid hosting – a sustainable solution for the data required to manage I...
You have your devices and your data, but what about the rest of your Internet of Things story? Two popular classes of technologies that nicely handle the Big Data analytics for Internet of Things are Apache Hadoop and NoSQL. Hadoop is designed for parallelizing analytical work across many servers and is ideal for the massive data volumes you create with IoT devices. NoSQL databases such as Apache HBase are ideal for storing and retrieving IoT data as “time series data.”
Clearly the way forward is to move to cloud be it bare metal, VMs or containers. One aspect of the current public clouds that is slowing this cloud migration is cloud lock-in. Every cloud vendor is trying to make it very difficult to move out once a customer has chosen their cloud. In his session at 17th Cloud Expo, Naveen Nimmu, CEO of Clouber, Inc., will advocate that making the inter-cloud migration as simple as changing airlines would help the entire industry to quickly adopt the cloud without worrying about any lock-in fears. In fact by having standard APIs for IaaS would help PaaS expl...
As more and more data is generated from a variety of connected devices, the need to get insights from this data and predict future behavior and trends is increasingly essential for businesses. Real-time stream processing is needed in a variety of different industries such as Manufacturing, Oil and Gas, Automobile, Finance, Online Retail, Smart Grids, and Healthcare. Azure Stream Analytics is a fully managed distributed stream computation service that provides low latency, scalable processing of streaming data in the cloud with an enterprise grade SLA. It features built-in integration with Azur...
Apps and devices shouldn't stop working when there's limited or no network connectivity. Learn how to bring data stored in a cloud database to the edge of the network (and back again) whenever an Internet connection is available. In his session at 17th Cloud Expo, Bradley Holt, Developer Advocate at IBM Cloud Data Services, will demonstrate techniques for replicating cloud databases with devices in order to build offline-first mobile or Internet of Things (IoT) apps that can provide a better, faster user experience, both offline and online. The focus of this talk will be on IBM Cloudant, Apa...
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
As enterprises capture more and more data of all types – structured, semi-structured, and unstructured – data discovery requirements for business intelligence (BI), Big Data, and predictive analytics initiatives grow more complex. A company’s ability to become data-driven and compete on analytics depends on the speed with which it can provision their analytics applications with all relevant information. The task of finding data has traditionally resided with IT, but now organizations increasingly turn towards data source discovery tools to find the right data, in context, for business users, d...
SYS-CON Events announced today that MobiDev, a software development company, will exhibit at the 17th International Cloud Expo®, which will take place November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software development company with representative offices in Atlanta (US), Sheffield (UK) and Würzburg (Germany); and development centers in Ukraine. Since 2009 it has grown from a small group of passionate engineers and business managers to a full-scale mobile software company with over 150 developers, designers, quality assurance engineers, project manage...
Learn how IoT, cloud, social networks and last but not least, humans, can be integrated into a seamless integration of cooperative organisms both cybernetic and biological. This has been enabled by recent advances in IoT device capabilities, messaging frameworks, presence and collaboration services, where devices can share information and make independent and human assisted decisions based upon social status from other entities. In his session at @ThingsExpo, Michael Heydt, founder of Seamless Thingies, will discuss and demonstrate how devices and humans can be integrated from a simple clust...
SYS-CON Events announced today that Cloud Raxak has been named “Media & Session Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Raxak Protect automates security compliance across private and public clouds. Using the SaaS tool or managed service, developers can deploy cloud apps quickly, cost-effectively, and without error.
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, will discuss the impact of technology on identity. Should we federate, or not? How should identity be secured? Who owns the identity? How is identity ...