Welcome!

Adobe Flex Authors: Matthew Lobas, PR.com Newswire, Shelly Palmer, Kevin Benedict

Blog Feed Post

Centrix Software application analytics project reduces Windows XP migration mountain at Glasgow City Council

- Company rationalises apps from 6,700 to under 1,000 across 15,000 machines

Centrix Software's WorkSpace iQ, one of the company's innovative workspace management solutions, has given ACCESS LLP (the joint venture between Scotland's largest local authority, Glasgow City Council and Serco) the detailed application usage analytics needed to deliver an accurate price and project timeline for Glasgow City Council's 11,500 end-point Windows XP migration project.

Over years the council's environment had become increasingly complex and distributed with no real view of the breadth and depth of the application estate. This made it difficult to plan the move from Windows XP and Office 2003 to Windows 7 and Office 2010. With application packaging being one of the most time consuming and expensive parts of a Windows migration project, the ACCESS team needed to rationalise the list of applications and accurately identify which apps were really being used and needed to be migrated.

Centrix Software was recommended by ComputaCenter, ACCESS's partner, as the best solution to provide the real-time usage analytics data required for this task.

A user-based manual audit, undertaken before the Centrix solution was selected in late 2012, had identified 2,000 discrete applications in use. Within a few weeks of WorkSpace iQ being installed, the software identified 6,700 different apps being used including 83 versions of Adobe Reader and 40 paid for Adobe applications - a huge opportunity for consolidation, rationalisation and cost saving. WorkSpace iQ also enabled the project team to highlight several Line of Business apps with potential Windows 7 compatibility issues which had not been identified in the initial audit but that needed to be treated as high priority.

Having access to detailed app usage analysis has helped the project team to validate the requirements of each council department and every end-user, a task that had not previously been possible. The team now expects to be able to submit the full migration proposal to the council for approval in November 2013 leaving enough time to prioritise and migrate the most critical apps by the 8th April 2014 migration deadline.

"The application usage data acquired through WorkSpace iQ has helped tremendously with our Windows migration project. Initially we thought we had around 2,000 applications in use at Glasgow City Council but the information that Centrix Software provided shows that, in reality, we had closer to 7,000. Analysing usage and taking this data to each council department has enabled us to cut the Windows XP app packaging requirement to just fewer than 1,000. The usage information has been vital and has saved us an enormous amount of time getting us to a point we would never have got to without the tool," said Faye Shaw, Commercial Director at ACCESS.

"As well as finding multiple copies of apps from suppliers such as Adobe that we could rationalise, we were surprised to find quite a few apps that had not been identified for migration because the users had only told us about the 5 or 6 apps they used every day," adds Shaw. For example we identified a shift management system that was used on only 48 machines but was vital for scheduling a number of key council shift workers, it transpires that this is a Microsoft Access database which may provide additional migration challenges. As an added benefit, we have been able to enhance the policing and compliance of the council's IT estate by ensuring that all software used is correctly licensed and managed."

"When running a large migration project, it's easy to look across an estate and tick all the big boxes by focusing on the major applications" continued Shaw. "But there are lots of business processes and specialised apps that only a few people know about that users take for granted and this is where the real risk lies. Without the Centrix Software solution and access to their hugely experienced data analysis and manipulation team, reaching the deadline would have been very challenging."

Lisa Hammond, CEO at Centrix Software said: "By working closely together with the ACCESS team and enabling them to understand, interpret and prioritise Glasgow City Council's application usage data, we could help them to overcome and reduce the size of the perceived migration mountain. It's wonderful to see complex migration projects solved by having access to accurate and real-time app usage data."

As the project is currently at its mid-way point, exact savings are not yet known, but Shaw anticipates "significant savings" as well as a continued commitment to Centrix Software, following completion of the main Windows migration project in April 2014.

"Centrix has delivered a great amount of estate management data which we have not yet utilised and it's this element that we see helping us with our plans to move towards virtualisation - for example enabling us to identify which users would be best served by a virtualised desktop and which need to have directly installed applications. We also believe the data that WorkSpace iQ can provide will help us to manage the peaks and troughs of end-user login and password re-set requests, as well as providing some valuable data sets that will help drive further efficiencies," concludes Shaw

Notes to Editors:

About ACCESS LLP
ACCESS is a joint venture between Scotland's largest local authority, Glasgow City Council, and Serco bringing together best practice in public/private partnership.

www.access.uk.com

About Centrix Software
Headquartered in Newbury, UK, with the US corporate office in New York, Centrix Software provides award-winning Workspace Management solutions, that optimise the way IT infrastructures deliver applications and content provisioned from physical, virtual, web or hosted platforms. Centrix Software helps its customers to be more agile and efficient in how they deliver client-side technology services, providing a single view of software, application and device usage, and taking back control of IT in the age of BYOD and cloud environments. It does this through firstly providing in depth, powerful application usage intelligence and analytics allowing for software rationalisation and dramatically reducing corporate migration costs and secondly a completely customisable end-user workspace portal that enables a single and secure point of access to all corporate applications regardless of device.

Founded as a consultancy in 1997, Centrix Software's solutions have helped leading organisations in banking and securities, insurance, telecommunications, retail, manufacturing, pharmaceutical, energy and utilities, and the public sector.

For more information please visit www.centrixsoftware.com.

For the latest information on Centrix Software

PR Contact:
Rebecca Hougham, Senior Account Executive, The CommsCo: [email protected], 01962 677 002 or 07807 034 388

Marina Stedman, Marketing Director, Centrix Software, [email protected] 01635 239800

Source: RealWire

Read the original blog entry...

More Stories By RealWire News Distribution

RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

@ThingsExpo Stories
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
SYS-CON Events announced today the How to Create Angular 2 Clients for the Cloud Workshop, being held June 7, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified. Now it’s a component-based well-performing framework. The immersive one-day workshop led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and...
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
In his session at 18th Cloud Expo, Bruce Swann, Senior Product Marketing Manager at Adobe, will discuss how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects). Bruce Swann has more than 15 years of experience working with digital marketing disciplines like web analytics, social med...
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
SYS-CON Events announced today that 24Notion has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. 24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to con...
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT's direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Buildi...
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit y...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will discuss the vast to...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...