Welcome!

Adobe Flex Authors: Matthew Lobas, PR.com Newswire, Shelly Palmer, Kevin Benedict

News Feed Item

GFI MAX™ Partners with Cloud Services Depot to Offer MSPs Network Operations Center Services

Free webinar to highlight advantages of services integration, including enhanced infrastructure management, streamlined operations and minimized support costs

CLEARWATER, Fla., Nov. 29, 2012 /PRNewswire/ -- GFI Software™ today announced that GFI MAX RemoteManagement™ users now have the ability to add Network Operations Center (NOC) services from Cloud Services Depot to their managed services program. Through this integration, managed service providers (MSPs) and IT services organizations can better monitor and manage the health of their clients' networks around the clock while minimizing support costs and staffing expenses.

(Logo: http://photos.prnewswire.com/prnh/20120330/NE79547LOGO )

Using GFI MAX RemoteManagement, GFI's award-winning hosted remote management and monitoring tool, Cloud Services Depot's NOC team of highly skilled engineers monitors customers' infrastructure 24/7 to identify and remediate problems before users are affected. To keep managed systems optimized and secure, the NOC team configures GFI MAX RemoteManagement software on each supported device; continuously monitors servers, workstations and other network devices by means of GFI MAX alerts and alarms; and troubleshoots and remediates all detected issues. Additional services provided by the NOC team include performing basic system administration; managing Microsoft® operating systems and application patches and service packs; and updating third party applications, such as Adobe® and Java™ using GFI MAX's industry-leading patch management capabilities.

"The partnership between GFI MAX and Cloud Services Depot is a powerful combination for any reseller looking to grow their business," said Frank Hughes, CEO, Cloud Services Depot. "Resellers now have a turnkey, best-of-breed solution to deliver 24/7 services for break/fix and managed services clients."

GFI MAX and Cloud Services Depot will host a joint webinar on December 6, 2012, to outline their services integration and discuss how it benefits the managed services community:

WHO:    

Chip Bieler, GFI MAX sales manager, GFI Software; Frank Hughes, CEO, Cloud Services Depot; and Herman Pool, president, DBS Technologies, Inc.



WHAT:   

Free webinar discussing the benefits of using a NOC service and outlining how Cloud Services Depot's NOC services seamlessly integrate with GFI MAX RemoteManagement to help MSPs and IT services companies better manage clients' networks while streamlining operations and minimizing support and staffing expenses.



WHEN:    

Thursday, December 6, 2012 at 11 a.m. ET/4 p.m. GMT



WHERE:   

For more information and to register for the webinar, please visit https://www.gfimax.com/news/free-webinar-what-are-advantages-noc-service.

"Over the years we have had GFI MAX customers ask for Network Operations Center services to complement the GFI MAX RemoteManagement solution, and we have seen this trend grow as MSPs seek to maximize the agility of their operations using flexible resource models," said Dr. Alistair Forbes, general manager of the GFI MAX Business Unit. "In response, we established this partnership with the industry's premier private-label NOC services provider."

"Continuous monitoring of the health of client networks and the ability to respond quickly are key capabilities for any IT services organization, but they often require 24/7 staffing and a broad base of expertise to resolve different types of technical issues," Forbes continued. "By leveraging NOC services in combination with GFI MAX RemoteManagement, MSPs can outsource routine infrastructure management to a dedicated team of system administrators and keep internal resources focused on delivering superior customer service and growing the managed services practice."

To learn more about the GFI MAX/Cloud Services Depot services integration, or to begin a free 30-day trial of GFI MAX RemoteManagement, please visit https://www.gfimax.com/remote-management/integration-and-vendor-support/Preferred-NOC-Service.

About GFI MAX
GFI MAX helps IT Support Companies and MSPs grow monthly revenues from existing customers, attract new customers with affordable, high value, easy to use services and deliver proactive, cost efficient services to grow an IT business profitably. GFI MAX provide a range of integrated software solutions built specifically for IT Support Companies and MSPs that are fast to implement, low effort to manage and fully brandable, so their customers see your value. The GFI MAX platform enables MSPs to provide managed antivirus, managed online backup, remote support, email security automated monitoring, patch management, asset tracking, alerting and viewing and reporting all from a single dashboard.

About GFI
GFI Software provides web and mail security, archiving and fax, networking and security software and hosted IT solutions for small to medium-sized businesses (SMB) via an extensive global partner community. GFI products are available either as on-premise solutions, in the cloud or as a hybrid of both delivery models. With award-winning technology, a competitive pricing strategy, and a strong focus on the unique requirements of SMBs, GFI satisfies the IT needs of organizations on a global scale. The company has offices in the United States, UK, Austria, Australia, Malta, Hong Kong, Philippines and Romania, which together support hundreds of thousands of installations worldwide. GFI is a channel-focused company with thousands of partners throughout the world and is also a Microsoft Gold ISV Partner.

For more information
GFI Software
Please email David Kelleher at [email protected]
GFI - Malta: Tel: +356 2205 2000; Fax: +356 21382419.
URL: http://www.gfi.com.

Davies Murphy Group
Please email Brian Alberti at [email protected]
GFI – US: Tel: +1-781-418-2403

Disclaimer
Copyright © 2012 GFI Software. All rights reserved. All other trademarks are the property of their respective owners. To the best of our knowledge, all details were correct at the time of publishing; this information is subject to change without notice

SOURCE GFI Software

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
"IBM is really all in on blockchain. We take a look at sort of the history of blockchain ledger technologies. It started out with bitcoin, Ethereum, and IBM evaluated these particular blockchain technologies and found they were anonymous and permissionless and that many companies were looking for permissioned blockchain," stated René Bostic, Technical VP of the IBM Cloud Unit in North America, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Conventi...
Michael Maximilien, better known as max or Dr. Max, is a computer scientist with IBM. At IBM Research Triangle Park, he was a principal engineer for the worldwide industry point-of-sale standard: JavaPOS. At IBM Research, some highlights include pioneering research on semantic Web services, mashups, and cloud computing, and platform-as-a-service. He joined the IBM Cloud Labs in 2014 and works closely with Pivotal Inc., to help make the Cloud Found the best PaaS.
As data explodes in quantity, importance and from new sources, the need for managing and protecting data residing across physical, virtual, and cloud environments grow with it. Managing data includes protecting it, indexing and classifying it for true, long-term management, compliance and E-Discovery. Commvault can ensure this with a single pane of glass solution – whether in a private cloud, a Service Provider delivered public cloud or a hybrid cloud environment – across the heterogeneous enter...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...
"We view the cloud not as a specific technology but as a way of doing business and that way of doing business is transforming the way software, infrastructure and services are being delivered to business," explained Matthew Rosen, CEO and Director at Fusion, in this SYS-CON.tv interview at 18th Cloud Expo (http://www.CloudComputingExpo.com), held June 7-9 at the Javits Center in New York City, NY.
The Founder of NostaLab and a member of the Google Health Advisory Board, John is a unique combination of strategic thinker, marketer and entrepreneur. His career was built on the "science of advertising" combining strategy, creativity and marketing for industry-leading results. Combined with his ability to communicate complicated scientific concepts in a way that consumers and scientists alike can appreciate, John is a sought-after speaker for conferences on the forefront of healthcare science,...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, introduced two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a multip...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
In his session at Cloud Expo, Alan Winters, U.S. Head of Business Development at MobiDev, presented a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to maximize project result...
"Akvelon is a software development company and we also provide consultancy services to folks who are looking to scale or accelerate their engineering roadmaps," explained Jeremiah Mothersell, Marketing Manager at Akvelon, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...
JETRO showcased Japan Digital Transformation Pavilion at SYS-CON's 21st International Cloud Expo® at the Santa Clara Convention Center in Santa Clara, CA. The Japan External Trade Organization (JETRO) is a non-profit organization that provides business support services to companies expanding to Japan. With the support of JETRO's dedicated staff, clients can incorporate their business; receive visa, immigration, and HR support; find dedicated office space; identify local government subsidies; get...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Explosive growth in connected devices. Enormous amounts of data for collection and analysis. Critical use of data for split-second decision making and actionable information. All three are factors in making the Internet of Things a reality. Yet, any one factor would have an IT organization pondering its infrastructure strategy. How should your organization enhance its IT framework to enable an Internet of Things implementation? In his session at @ThingsExpo, James Kirkland, Red Hat's Chief Archi...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abilit...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...