Welcome!

Adobe Flex Authors: Matthew Lobas, PR.com Newswire, Shelly Palmer, Kevin Benedict

News Feed Item

GFI MAX™ Partners with Cloud Services Depot to Offer MSPs Network Operations Center Services

Free webinar to highlight advantages of services integration, including enhanced infrastructure management, streamlined operations and minimized support costs

CLEARWATER, Fla., Nov. 29, 2012 /PRNewswire/ -- GFI Software™ today announced that GFI MAX RemoteManagement™ users now have the ability to add Network Operations Center (NOC) services from Cloud Services Depot to their managed services program. Through this integration, managed service providers (MSPs) and IT services organizations can better monitor and manage the health of their clients' networks around the clock while minimizing support costs and staffing expenses.

(Logo: http://photos.prnewswire.com/prnh/20120330/NE79547LOGO )

Using GFI MAX RemoteManagement, GFI's award-winning hosted remote management and monitoring tool, Cloud Services Depot's NOC team of highly skilled engineers monitors customers' infrastructure 24/7 to identify and remediate problems before users are affected. To keep managed systems optimized and secure, the NOC team configures GFI MAX RemoteManagement software on each supported device; continuously monitors servers, workstations and other network devices by means of GFI MAX alerts and alarms; and troubleshoots and remediates all detected issues. Additional services provided by the NOC team include performing basic system administration; managing Microsoft® operating systems and application patches and service packs; and updating third party applications, such as Adobe® and Java™ using GFI MAX's industry-leading patch management capabilities.

"The partnership between GFI MAX and Cloud Services Depot is a powerful combination for any reseller looking to grow their business," said Frank Hughes, CEO, Cloud Services Depot. "Resellers now have a turnkey, best-of-breed solution to deliver 24/7 services for break/fix and managed services clients."

GFI MAX and Cloud Services Depot will host a joint webinar on December 6, 2012, to outline their services integration and discuss how it benefits the managed services community:

WHO:    

Chip Bieler, GFI MAX sales manager, GFI Software; Frank Hughes, CEO, Cloud Services Depot; and Herman Pool, president, DBS Technologies, Inc.



WHAT:   

Free webinar discussing the benefits of using a NOC service and outlining how Cloud Services Depot's NOC services seamlessly integrate with GFI MAX RemoteManagement to help MSPs and IT services companies better manage clients' networks while streamlining operations and minimizing support and staffing expenses.



WHEN:    

Thursday, December 6, 2012 at 11 a.m. ET/4 p.m. GMT



WHERE:   

For more information and to register for the webinar, please visit https://www.gfimax.com/news/free-webinar-what-are-advantages-noc-service.

"Over the years we have had GFI MAX customers ask for Network Operations Center services to complement the GFI MAX RemoteManagement solution, and we have seen this trend grow as MSPs seek to maximize the agility of their operations using flexible resource models," said Dr. Alistair Forbes, general manager of the GFI MAX Business Unit. "In response, we established this partnership with the industry's premier private-label NOC services provider."

"Continuous monitoring of the health of client networks and the ability to respond quickly are key capabilities for any IT services organization, but they often require 24/7 staffing and a broad base of expertise to resolve different types of technical issues," Forbes continued. "By leveraging NOC services in combination with GFI MAX RemoteManagement, MSPs can outsource routine infrastructure management to a dedicated team of system administrators and keep internal resources focused on delivering superior customer service and growing the managed services practice."

To learn more about the GFI MAX/Cloud Services Depot services integration, or to begin a free 30-day trial of GFI MAX RemoteManagement, please visit https://www.gfimax.com/remote-management/integration-and-vendor-support/Preferred-NOC-Service.

About GFI MAX
GFI MAX helps IT Support Companies and MSPs grow monthly revenues from existing customers, attract new customers with affordable, high value, easy to use services and deliver proactive, cost efficient services to grow an IT business profitably. GFI MAX provide a range of integrated software solutions built specifically for IT Support Companies and MSPs that are fast to implement, low effort to manage and fully brandable, so their customers see your value. The GFI MAX platform enables MSPs to provide managed antivirus, managed online backup, remote support, email security automated monitoring, patch management, asset tracking, alerting and viewing and reporting all from a single dashboard.

About GFI
GFI Software provides web and mail security, archiving and fax, networking and security software and hosted IT solutions for small to medium-sized businesses (SMB) via an extensive global partner community. GFI products are available either as on-premise solutions, in the cloud or as a hybrid of both delivery models. With award-winning technology, a competitive pricing strategy, and a strong focus on the unique requirements of SMBs, GFI satisfies the IT needs of organizations on a global scale. The company has offices in the United States, UK, Austria, Australia, Malta, Hong Kong, Philippines and Romania, which together support hundreds of thousands of installations worldwide. GFI is a channel-focused company with thousands of partners throughout the world and is also a Microsoft Gold ISV Partner.

For more information
GFI Software
Please email David Kelleher at [email protected]
GFI - Malta: Tel: +356 2205 2000; Fax: +356 21382419.
URL: http://www.gfi.com.

Davies Murphy Group
Please email Brian Alberti at [email protected]
GFI – US: Tel: +1-781-418-2403

Disclaimer
Copyright © 2012 GFI Software. All rights reserved. All other trademarks are the property of their respective owners. To the best of our knowledge, all details were correct at the time of publishing; this information is subject to change without notice

SOURCE GFI Software

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
In 2014, Amazon announced a new form of compute called Lambda. We didn't know it at the time, but this represented a fundamental shift in what we expect from cloud computing. Now, all of the major cloud computing vendors want to take part in this disruptive technology. In his session at 20th Cloud Expo, John Jelinek IV, a web developer at Linux Academy, will discuss why major players like AWS, Microsoft Azure, IBM Bluemix, and Google Cloud Platform are all trying to sidestep VMs and containers...
SYS-CON Events announced today that Catchpoint, a leading digital experience intelligence company, has been named “Silver Sponsor” of SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Catchpoint Systems is a leading Digital Performance Analytics company that provides unparalleled insight into your customer-critical services to help you consistently deliver an amazing customer experience. Designed for digital business, C...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
"Tintri was started in 2008 with the express purpose of building a storage appliance that is ideal for virtualized environments. We support a lot of different hypervisor platforms from VMware to OpenStack to Hyper-V," explained Dan Florea, Director of Product Management at Tintri, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
Fact is, enterprises have significant legacy voice infrastructure that’s costly to replace with pure IP solutions. How can we bring this analog infrastructure into our shiny new cloud applications? There are proven methods to bind both legacy voice applications and traditional PSTN audio into cloud-based applications and services at a carrier scale. Some of the most successful implementations leverage WebRTC, WebSockets, SIP and other open source technologies. In his session at @ThingsExpo, Da...
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
Why do your mobile transformations need to happen today? Mobile is the strategy that enterprise transformation centers on to drive customer engagement. In his general session at @ThingsExpo, Roger Woods, Director, Mobile Product & Strategy – Adobe Marketing Cloud, covered key IoT and mobile trends that are forcing mobile transformation, key components of a solid mobile strategy and explored how brands are effectively driving mobile change throughout the enterprise.
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, discussed the best practices that will ensure a successful smart city journey.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
The best-practices for building IoT applications with Go Code that attendees can use to build their own IoT applications. In his session at @ThingsExpo, Indraneel Mitra, Senior Solutions Architect & Technology Evangelist at Cognizant, provided valuable information and resources for both novice and experienced developers on how to get started with IoT and Golang in a day. He also provided information on how to use Intel Arduino Kit, Go Robotics API and AWS IoT stack to build an application tha...
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.